The most visible new feature of the 2016 release of the Cockpit for Mobile Employees is the user-friendly, task-oriented user interface. No longer restricted to vertical format on the iPad, the software now adapts, vertically or horizontally, to the screen resolution of virtually any device and browser. The various modules and functions can be specially tailored to your company’s needs. What content the user sees depends on his authorizations. That is, in accordance with his specific user role, he can generate or process tickets, carry out safety maintenance walkthroughs or gather and update inventory data.
Other new features: Tenant and building searches are now additionally possible by GPS, via a location map. The map also includes pending tasks, color-coded by ticket type. With this immediate overview of jobs to be completed in the vicinity, the employee can plan his workday for maximum efficiency. Entering via My Tenants, he can call up existing information on a tenant directly from the start page and, given the necessary authorization, edit it as well. He can go directly to a particular ticket or upload multiple documents. Any concerns the tenant has already communicated can likewise be reviewed at a glance.
Many components of the Cockpit have been fully renewed. My Tenants and Generate Tickets, which together constituted the former My Ticket Center, are available right on the start page. The ticket-generating entry point comes into play primarily when a ticket is created at the initiative of the operator – for example, on the discovery of building damage.
The My Tasks area has been significantly expanded. Tasks scheduled for the near term are displayed on a location map as well as in a clearly legible list, complete with details and target dates. This information, organized by type of task, assists the responsible employee in organizing his work days. At just a click or a tap, he can see which appointments and tasks have been set for a given day or series of days. In addition, a new general overview shows all open tickets, along with relevant information in short form. This list can be sorted according to various criteria, such as ticket type (damage, complaint, walkthrough, etc.) or status.
As in its previous form, the software is intended for housing companies that run SAP ERP® and use SAP NetWeaver® as middleware. Datatrain now also offers the Cockpit as software as a service, thus making it available to companies which don’t have an SAP infrastructure, or which operate a non-SAP system.