Highlight of this year's SAP Real Estate Conference
CRM/SRM integration in the housing industry
In cooperation with the DKB Service GmbH our play was performed at this year's SAP Real Estate Conference - organised by the SAP and TACook on 24 and 25 September 2013 in Dresden - it was entitled "Our tenant - a woman with rough edges".
Act 1: Our tenant Hildegart has a problem
Act 2: Our tenant Hildegart takes action
Act 3: Our housing company takes care of the matter
Act 4: Everything will be fine.
In the context of the play our integrative approach in combining the process areas of tenant management and supplier management was significant. Nestled in the action was the live presentation of the tenant-app "Tenant Services Online" functions of the cockpit for mobile professionals in the housing industry, for ticket-tracking as well as for the Public App "Tenant Feedback Online".